ABOUT US
Bryce Madsen founded Crystal Clear Management Group in 2011 after Louis Vuitton, impressed by a build-out project he managed, asked him to provide facilities management (FM) services for their flagship store at Singapore’s Marina Bay Sands. Bryce and his long-standing Chief Operations Officer Alagu Shan perfected the art of providing FM services to the world’s top luxury retailers, with Fendi, Gucci, Hermes soon signing up for CCM’s luxury-caliber services. Client demand soon propelled CCM to new countries. Bryce first took the company to Malaysia, Thailand, and the Philippines. Eventually CCM expanded all over the Asia-Pacific and set its sights on new markets: CCM recently opened operations in the U.S. and Canada and has begun laying the groundwork to support our luxury clients in Latin America and the Middle East. Top luxury retailers demand consistently superior services in every market, and CCM takes pride in making them successful. CCM has built a premier network providing unparalleled support to luxury retailers in Asia and America.
The unquestioned experts in luxury facilities management
11
years experience
15
luxury retail clients
90 +
working professionals
14
countries & territories
CCM LEADERSHIP
People are everything at CCM. We hire and retain the best people, and take pride in a turnover rate of less than five percent. Simply put, our experienced staff knows how to make our luxury clients successful.
CEO
Bryce Madsen
CFO
Andre Rivier
COO
Alagu Shan
Operations Director Australia & New Zealand
Luke Murray
Operations Director Southeast Asia
Frank Taravella
Operations Manager Thailand
Kamontip Naklompa (Yui)
Operations Manager Hongkong
Ian Leung
CCM ADVANTAGE
We have earned a well-deserved reputation for quality and expertise. Our luxury retail clients rely on us to help them reduce costs, save time, and deliver the perfect experience to their customers.
global presence
From our Singapore roots, CCM has expanded to serve luxury retailers throughout Asia and Oceania. We are now expanding to the United States, Canada, and Latin America.