ABOUT US
Bryce Madsen founded Crystal Clear Management Group in 2011 after Louis Vuitton, impressed by a build-out project he managed, asked him to provide facilities management (FM) services for their flagship store at Singapore’s Marina Bay Sands. Bryce and his long-standing Chief Operations Officer Alagu Shan perfected the art of providing FM services to the world’s top luxury retailers, with Fendi, Gucci, Hermes soon signing up for CCM’s luxury-caliber services. Client demand soon propelled CCM to new countries. Bryce first took the company to Malaysia, Thailand, and the Philippines. Eventually CCM expanded all over the Asia-Pacific and set its sights on new markets: CCM recently opened operations in the U.S. and Canada and has begun laying the groundwork to support our luxury clients in Latin America and the Middle East. Top luxury retailers demand consistently superior services in every market, and CCM takes pride in making them successful. CCM has built a premier network providing unparalleled support to luxury retailers in Asia and America.
The unquestioned experts in luxury facilities management
11
years experience
15
luxury retail clients
90 +
working professionals
14
countries & territories
CCM LEADERSHIP
People are everything at CCM. We hire and retain the best people, and take pride in a turnover rate of less than five percent. Simply put, our experienced staff knows how to make our luxury clients successful.
CEO
Bryce Madsen
CFO
Andre Rivier
COO
Alagu Shan
Operations Director Southeast Asia
Frank Taravella
Operations Manager Thailand
Kamontip Naklompa (Yui)
Operations Manager Hongkong
Ian Leung
CCM ADVANTAGE
We have earned a well-deserved reputation for quality and expertise. Our luxury retail clients rely on us to help them reduce costs, save time, and deliver the perfect experience to their customers.
CCM TIMELINE
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Incorporation: CCM Singapore
ADDED BRANDS:
- LV Singapore
Incorporation: CCM Malaysia
ADDED BRANDS:
- JTG Singapore
CCM Philippines Incorporated
CCM Hong Kong Incorporated
ADDED BRANDS:
- Montblanc Singapore
- Gucci Singapore
- Dior Singapore
- Bimba Y Lola Singapore
- Ademco Singapore
CCM China Incorporated
CCM Vietnam Incorporated
ADDED BRANDS:
- Gucci Malaysia
- Fendi Singapore
- Berluti Singapore
CCM Thailand Incorporated
CCM India Incorporated
ADDED BRANDS:
- LV Malaysia
- Gucci Thailand
- Fendi Malaysia
CCM Australia Incorporated
ADDED BRANDS:
- LV Philippines
- Hermes Singapore
- Fendi Hong Kong
- Burberry Singapore
CCM New Zealand Incorporated
CCM Indonesia Incorporated
ADDED BRANDS:
- LV Thailand
- LV Vietnam
- YSL Australia
- Hermes India
- Fendi Australi
- Dior Thailand
- Bimba Y Lola Malaysia
ADDED BRANDS:
- Gucci New Zealand
- Gucci Australia
- Gucci Vietnam
- Hermes Thailand
- Bimba Y Lola Hong Kong
CCM South Korea Incorporated
CCM US Incorporated
ADDED BRANDS:
- Gucci India
- Hermes Australia
- YSL Thailand
- Piaget Australia
- Dior India
- Cartier Singapore
- Cartier Thailand
- Cartier Malaysia
- Cartier Australia
ADDED BRANDS:
- Gucci Philippines
- Hermes Philippines
- Fendi Philippines
- Piaget Malaysia
- Dior Australia
- DFS Singapore
ADDED BRANDS:
- Gessi Singapore
- Hermes Malaysia
- Hermes Travel Singapore
ADDED BRANDS:
- Richemont Group
SAVING OUR CLIENTS MONEY
REQUEST A CONSULTATION
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CONTACT USCEO
Bryce Madsen
Bryce has over twenty years of experience managing businesses in the United States and Asia. For the past eleven years, as CEO of Crystal Clear Management Group (CCM), Bryce built a multinational company from the ground up that handles Facilities Management and Project Management needs for luxury retail clients across Asia, South Asia, and North America.
CFO
Andre Rivier
Andre has over twenty years of combined private and public sector work experience in the Asia-Pacific, Europe, and the United States. Andre earned a master’s degree in international relations from Yale University, a bachelor’s degree in economics from West Point, and is conversational in seven Asian and three European languages. Before joining CCM, Andre worked as a diplomat in Thailand, Laos, Fiji, Papua New Guinea, and Afghanistan, and advised senior US policymakers on Asia-Pacific policy during a stint in Washington DC.
COO
Alagu Shan
Alagu built Crystal Clear Management from the ground up, as the long standing Singapore-based Director of Operations. A formidable team builder with experience in training, team development, and delivering excellence, Alagu has worked with global brands over the past 25 years, and is adept at communicating with senior management throughout Asia. Alagu has a bachelor’s degree in electrical engineering with vast knowledge in the construction and facility management industry and is particularly experienced in time and budget management, and brings this focus to your project.
Operations Director Southeast Asia
Frank Taravella
Frank joins Crystal Clear Management with over twenty years of experience living and working across
the Asia-Pacific region and in the United States. He has successfully led teams in Japan, Indonesia, and the Philippines, worked as a diplomat in Thailand, and advised executive-level U.S. policy makers in Washington D.C. Frank earned a master's degree in International Relations from Troy University, a bachelor's degree in Behavioral Science from the United States Air Force Academy, and is fluent in Thai language.
Operations Manager Thailand
Kamontip Naklompa (Yui)
Yui is a senior representative for CCM Thailand. She has built and been leading a strong team to support our clients on daily requirements as well as prepare and organize for any unexpected issues. With many years of experience in the interior sectors, Yui is delivering exceptional quality of work that truly reflects on her knowledge, skills and abilities in facilities management.
Operations Manager Hongkong
Ian Leung
A successful Hong Kong businessman, Ian has a strong multi-cultural background, and a CV that spans the US and Asia. Ian has two decades of experience covering all aspects of marketing and operations, and is especially passionate about the design and construction industry. He has long centered his work around bridging Hong Kong, Macau, China and rest of the globe, integrating strategic planning, platform development, quality improvement planning, and customer relations.